GE is an American company that sells products worldwide under different brands, including under the Hotpoint home appliance brand. Hotpoint offers different types of refrigerators, including top-freezer, side-by-side and compact refrigerator. GE recommends that you troubleshoot minor issues with your refrigerator, since you can often easily fix these problems. This saves you money on technician fees.
No Power
If your GE Hotpoint refrigerator does not have any power, check to see if it is actually turned on and that you have power. Verify that the power cord is plugged into a live outlet. Test the outlet by plugging another appliance into the outlet. Check your circuit breaker, and turn it back on if tripped. Change out a bad fuse. A bad fuse has broken wires or looks black. If your refrigerator still won't turn on, change the freezer control from the "0" position to the "On" position. The refrigerator will not operate during the defrost cycle. If it is in the defrost cycle, wait 30 minutes, and then turn it back on. If your refrigerator or freezer is too warm, adjust the temperature settings, and completely close the doors. It is normal for your motor to operate for a long time, especially if you have a lot of food in your refrigerator.
Freezer/Icemaker
If you see ice crystals in your refrigerator, it is usually caused by opening the doors too often, so refrain from opening the freezer doors. If you are having trouble closing the door, clean the door gaskets. If you are not getting ice, properly connect the water supply, and check to see if the icemaker is on. Clean out a dirty ice bin if your ice has a funny taste, and don't store food in the ice bin. If the ice cubes are small, change out the water filter cartridge. Decrease the freezer temperature if it's too warm.
Water Dispenser
If your water dispenser is not providing you with water, connect the cold water supply line to the water dispenser, and check to see that the water valve is in the "On" position. Fully close the freezer door. If the dispenser is locked, hold down the "Lock Control" button for about three seconds. If you are still not receiving water, remove any clogs from the water filter or supply line. Try holding down the dispenser arm for two minutes in case air is trapped in the line. It is normal for water to be warm if you just installed the dispenser or if you used up all of the cold water.
Other Issues
If your interior light bulb does not come on, try tightening the light bulb if it is loose. Change the bulb if the light is burnt out. It is normal for your Hotpoint refrigerator to make noise while operating. If you hear excessive vibrating noise, use a level to determine if the refrigerator is level. Connect the water supply to the icemaker if you hear a buzzing sound. It is normal for moisture to form on the outside of your refrigerator during high humidity. Close the door if you see condensation inside your refrigerator. If the refrigerator has an odor, clean the refrigerator, and always properly package foods.
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