Rule out common problems with your fridge before calling for repair help.
Hotpoint is a home appliance brand owned by General Electric, an American conglomerate corporation based in Fairfield, Connecticut. If you experience problems with your Hotpoint refrigerator, you can attempt to clear or diagnose the problem by following a basic troubleshooting checklist. This will give you a clearer idea of the problem if you need to call for repairs. Allow roughly 10 minutes to troubleshoot your refrigerator.
Instructions
1. Check the power supply if the refrigerator does not cool. Make sure the plug is firmly connected to an outlet and that the power supply is switched on. Check your home's fuses or circuit breakers if the problem affects other appliances. Make sure fridge door is properly closed.
2. Check the position of the refrigerator if it generates excessive noise. Make sure the rear pipework is not touching the wall or baseboards and that all feet or wheels are touching the floor. Refrigerators make certain noises when operating properly; occasional quiet humming, gurgling, bubbling, clicking or cracking noises are part of normal operation.
3. Solve excessively high or low temperatures inside the fridge by making sure the door closes properly and the plastic seal is properly attached. Move the fridge away from any heat sources such as ovens or furnaces, and make sure there is enough room for air to circulate around the sides. Set the temperature control wheel higher if the fridge is too hot, lower if it is too cold.
4. Check the drain hole beneath the salad crisper drawers if water appears in the bottom of the fridge or on the floor. Condensation will not be able to drain from the fridge if the drain hole is blocked.
5. Unplug the refrigerator from the wall and check that the internal light bulb is properly screwed in place if it does not light. Replace the bulb if it is properly in place.
6. Make sure all food is properly covered to reduce the rate of ice buildup. Turn the control wheel down if ice builds up rapidly inside the fridge. Gradual ice buildup is normal and can be controlled with occasional deicing.
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