Fisher & Paykel is a New Zealand company that specializes in consumer appliances, and it sells its those products worldwide. It offers top-loading washing machines with energy-efficient washing technologies and different options. A common issue with these washers is that they don't drain properly after the spin cycle is complete. You can often easily fix this problem without contacting a service technician.
Hose
Your washing machine has a drainage hose that moves water out of the tub and into the household drain. The drainage hose can get clogged with debris or small pieces of clothing. Remove the hose from the back of the machine, and examine it with a flashlight. Dig out any clogs with a plastic utensil, and pull out any clothing caught in it with needle-nose pliers. Verify that your household plumbing is not backed up. If it is, clean it with plumbing products or tools. Do not install the drainage hose more than 96 inches above the floor. If the hose extends more than 4 inches into the tub, cut off the extra length. Clean the standpipe if dirty.
Diverter
If your Fisher & Paykel washer isn't draining, but is instead recirculating water, check the diverter. Disconnect the washing machine from the power source, and remove the main housing. Most Fisher & Paykel washing machines have a power-electronic diverter. Examine the device, and see if it is burned out or has broken wires. Order a new device from an authorized parts dealer since it's difficult to replace. If this component is working fine, you may have an issue with the circuit board. Contact a service technician for assistance.
Pump
The pump is responsible for removing water from the tub during the spin cycle. This component can get clogged with dirt and clothing. Remove any clothing with needle-nose pliers. If the pump is clear, check the pump pulley. Try turning the pulley. If it doesn't freely move, it's frozen. You can't usually fix this component, and you must order a new one from an authorized Fisher & Paykel parts dealer.
Additional Concerns
Check the motor controller module, which is located in the main housing. Test this component with a voltmeter, which must provide you with a zero volt reading. If you receive any other type of reading, order a replacement module. Your Fisher & Paykel may add a little bit of water at the end of the wash cycle. This is perfectly normal and no reason for concern.
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